ITIL Foundation by Global Knowledge, 2014

This book is a great start for anyone desiring to start the path to ITIL Certification and is designed to present the information necessary to enable you to pass the certification exam.

As a reference tool, the book is very clear starting with concise definitions, followed by detail explanations accompanied by graphics, and finished of with summaries.

Topics covered are as follows: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

My rating: ★★★★☆ (4 out of 5 stars) - I really liked it.